Driver and Vehicle Online Services Frequently Asked Questions
1.
What online transactions can I do over the Internet? 2.
What if I need to change my address when renewing my vehicle registration or photo driver’s license/photo ID?3.
After I complete my driver's license/photo ID renewal online, what happens next?4.
Can I change my name online?5.
Can I renew my learner's permit online?6.
Can I renew my Commercial Driver's License (CDL) online?7.
Can I order personalized plates online?8.
Can I renew or order a duplicate disability parking placard online?9.
Can I renew more than one photo driver’s license or vehicle at a time? If I complete more than one transaction will the permanent products arrive at the same time? 10.
I did not receive my renewal notice in the mail. Can I still renew online? 11.
How will I know if my online transaction was successful? Will I receive a receipt?12.
What are the hours for online services? 13.
If I have problems using the system, how do I contact PennDOT? 14.
Do I receive anything from PennDOT after I complete my transaction? 15.
How can I check if there are any driving privilege sanctions (e.g., suspension) on my driver record?
1. What online transactions can I do over the Internet? At this time, you may:
2. What if I need to change my address when renewing my vehicle registration or photo driver’s license/photo ID? You may perform a renewal and complete a change of address using our
Online Services. You may also mail your renewal form and fees to PennDOT, visit any
messenger service office, or
contact PennDOT for more information.
Change of address forms are available online for downloading.
3. After I complete my driver's license/photo ID renewal online, what happens next?Upon completing your driver's license/photo ID renewal online you will receive a camera card in the mail within 14 days. When you receive your camera card take it to your local PennDOT Photo License Center to obtain your new product.
4. Can I change my name online?You cannot complete a name change online through PennDOT's online services. Information regarding changing your name on your driver's license can be found on our
Changing Your Name page.
5. Can I renew my learner's permit online?Learner's permit renewals cannot be completed online through PennDOT's Online Driver Services. To extend a learner's permit, you must complete and return a Form
DL-31, "Non-Commercial Learner's Permit Application to Add/Extend/Replace/Change/Correct."
6. Can I renew my Commercial Driver's License (CDL) online?You cannot renew your Commercial Driver's License through PennDOT's online services. Information regarding renewal of a Commercial Driver's License (CDL) can be found on our
Commercial Driver Information Center.
7. Can I order personalized plates online? No, you cannot order personalized plates online through PennDOT's Driver and Vehicle Services website. However you can check to see if your requested configuration is
currently available.
8. Can I renew or order a replacement disability parking placard online?You can renew or order a replacement disability parking placard online through our
Placard Services webpage.
9. Can I renew more than one photo driver’s license or vehicle at a time? If I complete more than one transaction will the permanent products arrive at the same time? Yes. The website allows you to renew more than one vehicle registration or photo driver's license at a time. However, each driver's license renewal will be mailed separately and may not be delivered to you on the same day. Vehicle registration credentials must be printed after the registration renewal transaction has been completed. This will be your valid registration credential. PennDOT no longer mails registration cards renewed online.
10. I did not receive my renewal notice in the mail. Can I still renew online? Yes. If you wish to renew your vehicle registration, you will need to know your title number and your registration plate (license plate) number.
Both can be obtained from your current registration card. In addition, you will need to know your vehicle insurance company name, policy number as well as the effective date and expiration date of the policy. If you want to renew your driver’s license or photo ID, you will need to know your driver's license/photo ID number, date of birth and the last four digits of your social security number.
11. How will I know if my online transaction was successful? Will I receive a receipt? After a transaction is completed, a receipt will be displayed on your computer. This receipt will provide you with an itemized breakdown of all transactions and related fees, if any. If a printer is attached to your computer, this receipt may be printed along with any available online credentials, such as: a one or two year valid registration document or
a Temporary Internet Driver's License; Temporary Internet Driver's License Update Card (Address Change Only); or a Driver's History.
12. What are the hours for online services?Online services are available 24 hours a day, 7 days a week.
13. If I have problems using the system, how do I contact PennDOT? If you experience problems in using the system,
contact PennDOT.
14. Do I receive anything from PennDOT after I complete my transaction? Depending on your transaction, you can print your:
- Receipt
- Driver's History
- One or Two-Year Valid Registration Document
- Temporary Internet Driver's License (valid for fifteen (15) days)
- Temporary Internet Driver's License Update Card (Address Change Only)
- Restoration Requirements Letter
- Driver's License Restoration Requirements Letter
- Exam Confirmation
15. How can I check if there are any driving privilege sanctions (e.g., suspension) on my driver record?
After you log in to our
Driver's License/Photo ID online services,
you will be able to check if there are any driving privilege sanctions recorded to your driver record by looking at the Driver Privilege Status Codes information. These codes are indicators on your driver record that show if you have a sanction or sanctions against your driving privilege. Driving privilege sanctions are imposed in accordance with Pennsylvania law and mainly result from a violation or conviction of a traffic offense.
Note: There are some non-traffic offense Driver Privilege Status Codes that do not appear on your online driver's license information.
The following image shows what your online driver's license information page will look like if you have one or more driving privilege sanctions on your driver record.
